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Privacy Policy
Effective Date: February 2026

Moody Dreams values your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, book an appointment, attend an event, or contact us.

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1) Information We Collect

We may collect the following information when you book, inquire, or contact us:

  • Contact details: name, email address, and phone number (if provided)

  • Booking details: service selection, date/time, add-ons, guest count, and any notes/answers you submit

  • Event details: event date request, estimated guest count, and deposit-related information (if applicable)

  • Website usage data: basic analytics (such as pages viewed and device/browser type)

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2) How We Use Your Information

We use your information to:

  • Schedule and manage appointments and event inquiries

  • Send booking confirmations, reminders, and important service updates

  • Communicate about event deposits and event requirements

  • Provide customer support and respond to questions

  • Improve our website and services

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3) SMS/Text Messages

If you provide a phone number, you may receive transactional text messages related to your booking (confirmation and reminders).

  • Message frequency: varies based on booking activity (typically 1 confirmation + 1–2 reminders)

  • Message & data rates may apply

  • To opt out, reply STOP (in bold where displayed on your Terms page)

  • For help, reply HELP (in bold where displayed on your Terms page)

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4) Sharing Your Information

We do not sell your personal information and we do not share your information with third parties for their marketing purposes.

We may share information only with trusted service providers who help us operate our business (for example: website/booking tools, email delivery, messaging delivery, and analytics). These providers may use your information only to perform services for us.

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5) Data Retention

We keep personal information only as long as needed for scheduling, customer support, recordkeeping, and legal/business requirements.

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6) Your Choices

You may request access, correction, or deletion of your information by contacting:
foundryrabbithole@gmail.com

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7) Security

We take reasonable measures to protect your information, but no online system can be guaranteed 100% secure.

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8) Contact

Moody Dreams
Support: foundryrabbithole@gmail.com
Location: Inside Market 42, Brunswick, Ohio

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